Practicing Good Seller’s Etiquette

Let’s face it: When your house goes on the market, you’re not only opening the door to qualified, prospective buyers, but sometimes to unknown vendors and naive or unqualified buyers.  As with any business transaction, there is an expected protocol to how sellers, buyers and their respective agents should interact.  Should you find yourself in a sticky situation, alert me right away so I can address and remedy the problem.

The aggressive agent

When we put your house on the market, typically all promotional materials state clearly that I am your agent and am the primary contact for buyers and their agents. However, sometimes a buyer’s agent will contact a seller directly.  This is not reputable behavior and goes against the National Association of REALTORS® Code of Ethics and Standards of Practice.  If this should ever happen to you, be sure to report it to me immediately.

The unscrupulous vendor
Have you ever started a business or moved into a new home and suddenly found your mailbox full of junk mail?  Unfortunately, this can sometimes happen after you put your house on the market for sale. When you sell your home, it necessitates all kinds of new purchasing decisions, and some less-than-ethical vendors are keenly aware of this.  Though Multiple Listing Services enforce rules on how posted information is used, some companies have found ways to gather information from various sources to produce mass mailing lists.  If you find yourself regularly emptying your mailbox of junk, let me know.  I will help you contact the appropriate sources to prompt an investigation into the matter.

The naive buyer

Yard signs, Social Media sites, and other advertisements can generate a lot of buzz for your listing.  Some prospective buyers – particularly first-time homebuyers – will be so excited to see your home that they’ll simply drop by.  If this happens, no matter how nice these unexpected visitors seem to be, it’s best not to discuss your home or give an impromptu tour.  You could inadvertently disclose information that could hurt you during negotiations and therefore hinder your chances for getting the most money for your home, or you may put yourself in an unsafe position.  Instead, politely let them know that your real estate agent is in charge of scheduling tours and provide them with my contact information.